Centralized Database unables the team to fetch data at single click. Individual customer detail ensure right information at the right time which ensures smooth operations ,without making customer wait for hours together.
Regular Service Reminders & Notifications
When handling hundred of customers it is impossible to remember each service expiry dates.Service period is automatically saved which ensures timely reminder to custome r regarding renewal of services. It not only makes you look more professional but also provides exceptional experience to your team.
Virtual record keeping help in retrieving employee information at “Just One Click”.Accurate ,Comparable and secured records that includes information such as the Employee’s personal details, Bank details, Emergency contacts, and even a record of his/her annual leaves consumption. Employee database automation help in bringing employee specific, scattered data under one roof.
Complaint Management System
Centralized Electronic record keeping ensure management of complaint in more effective way.You can track and sort the complaint based on customer ,type of complaint ,date-wise ,month-wise,repetative complaints and resolve them without any mistake or confusion.Analytics also helps to enhance customer service and improve product quality in the long run.